1. Nature and Purpose of the Chatbot

This chatbot is designed to provide general, educational, and informational content related to topics such as leg circulation, calf muscle function, sedentary lifestyle risks, venous return, varicose veins, immobility-related complications, blood clots, deep-vein thrombosis (DVT), and related biomedical concepts. In addition, it may provide information about the SitWalker device, its usage, servicing options, and associated policies.
The chatbot is not intended to diagnose, treat, prevent, cure, or manage any medical condition, nor is it meant to replace professional consultation with a physician, physiotherapist, surgeon, or other qualified healthcare provider. The information provided does not constitute medical advice, clinical judgment, therapeutic recommendation, or emergency guidance.

2. Source of Information and Limitations

All responses generated by the chatbot are based on a fixed, pre-uploaded database prepared at an earlier date. This means:
Information may not be current, complete, or continuously updated.
Medical understanding, clinical guidelines, pharmacological recommendations, and regulatory advisories may have changed after the date of data preparation.
The chatbot does not have access to real-time medical literature, clinical studies, or updated treatment recommendations.
No response should be considered accurate for the purposes of medical decision-making.
Because of these limitations, any suggestions, explanations, or descriptions provided by the chatbot must be considered non-authoritative and for general awareness only.

3. No Substitution for Professional Medical Advice

The chatbot is not a substitute for:
A medical consultation
Physical examination
Professional diagnosis
Personalised clinical assessment
Emergency medical services
Treatment recommendations
Post-operative or chronic care plans
Physician-guided medical decision-making
You must not use the chatbot to:
Make decisions about medication (starting, stopping, or altering dose)
Choose or replace a treatment
Diagnose yourself or others
Interpret symptoms or medical emergencies
Decide on post-surgical mobility, anticoagulation, compression therapy, or rehabilitation
Delay seeking professional medical help
Before making any changes to your treatment plan or lifestyle based on information from the chatbot, you must consult a qualified doctor who can provide personalised guidance tailored to your health condition.

4. Not for Emergency Use

This chatbot must not be used in emergencies of any kind.
If you experience symptoms such as:
Sudden shortness of breath
Chest pain
Leg swelling or warmth
Loss of consciousness
Sudden weakness or paralysis
Signs of stroke
Unusual bleeding
High fever
Severe pain
You must immediately contact your nearest hospital, emergency service, or physician. Do not rely on the chatbot under any emergency circumstances.

5. No Medical Liability or Warranty

The creators, developers, owners, and operators of the SitWalker chatbot:
Do not guarantee the accuracy, completeness, or usefulness of any information provided.
Are not liable for any harm, loss, injury, or consequences—direct or indirect—that may arise from relying upon chatbot responses.
Provide the chatbot strictly on an “as-is”, informational basis, without warranties of any kind, expressed or implied.
Using the chatbot constitutes your agreement that you assume full responsibility for how you interpret and use the information.

6. User Responsibility

By interacting with the chatbot:
You agree that the information is generic and not specific to your medical history.
You understand that no conversation with the chatbot creates a doctor–patient or advisor–client relationship.
You accept that you are solely responsible for seeking professional medical help when required.
You understand that the chatbot cannot evaluate symptoms, monitor health, or recommend medical interventions.
You are solely responsible for verifying the information with qualified healthcare professionals.

7. Right to Modify or Withdraw

The operators reserve the right to modify, restrict, or discontinue chatbot access at any time without notice. This includes updates to responses or temporary suspension of services for maintenance or safety considerations.

8. Consent

By continuing to use this chatbot, you explicitly consent to this disclaimer and acknowledge that:
You understand the limitations.
You will not rely on the chatbot for medical decisions.
You will seek professional advice whenever needed.
If you do not agree, please stop using the chatbot immediately.